Claims

When you need to file a claim, you’ve had an unhappy experience. We understand that and we try, at all times, to provide you with the best claim service possible.

Please report all design professionals liability claims, occurrences, incidents
and lawsuits under your policy immediately to:

9025 N. Lindbergh Drive
Peoria, IL 61615
Phone: (800) 444-0406
Fax: (866) 692-6796
new.claim@rlicorp.com

For all RLIPack and RLIComp policy claims, please contact:

Phone: (877) 863-5095
Fax: (877) 863-4352
First.Report@rlicorp.com

Please report any loss to your agent as well.

Claim emergencies

In the unfortunate event you suffer an emergency loss during non-business hours (holidays, weekends, or 5:00 p.m. – 8:30 a.m. CST on normal business days), please call our special hot-line to receive advice and assistance specific to your needs.

Call 1-800-621-5410.

Please use this number only during non-business hours and only in the event of an emergency.

Ira Sussman
Assistant Vice President of Claims

For more than 20 years, Ira Sussman has been involved in A&E claims as a defense attorney and claims litigation manager. He spent eight years as a partner in a Chicago area law firm where he specialized in construction law, litigation and insurance coverage. Ira handled the defense of design defect and personal injury suits filed against architects and engineers. He also advised insurers on coverage issues and helped architects and engineers resolve disputes at insured construction projects. He also previously served as senior surety claims counsel with Safeco Surety, assessing exposure to claims presented by owners, general contractors and others in a 26-state region. He joined RLI in 2008 and supervises the surety and RDP claims staff at RLI. Ira oversees all reported claims and pre-claim activities. He has a bachelor of arts from Roosevelt University, and a law degree from the Chicago Kent College of Law.