Claims
When you need to file a claim, youve had an unhappy experience. We understand that and we try,
at all times, to provide you with the best claim service possible.
Please report all design professionals liability claims, occurrences, incidents
and lawsuits under your policy immediately to:
9025 N. Lindbergh Drive
Peoria, IL 61615
Phone: (800) 444-0406
Fax: (866) 692-6796
new.claim@rlicorp.com
For all RLIPack and RLIComp policy claims, please contact:
Phone: (877) 863-5095
Fax: (877) 863-4352
First.Report@rlicorp.com
Please report any loss to your agent as well.
Claim emergencies
In the unfortunate event you suffer an emergency loss during non-business hours (holidays, weekends,
or 5:00 p.m. 8:30 a.m. CST on normal business days), please call our special hot-line to
receive advice and assistance specific to your needs.
Call 1-800-621-5410.
Please use this number only during non-business hours and only in the event of an emergency.
Ira Sussman Assistant Vice President of Claims
For more than 20 years, Ira Sussman has been involved in A&E claims as a defense attorney and
claims litigation manager. He spent eight years as a partner in a Chicago area law firm where he
specialized in construction law, litigation and insurance coverage. Ira handled the defense of design
defect and personal injury suits filed against architects and engineers. He also advised insurers
on coverage issues and helped architects and engineers resolve disputes at insured construction
projects. He also previously served as senior surety claims counsel with Safeco Surety, assessing
exposure to claims presented by owners, general contractors and others in a 26-state region.
He joined RLI in 2008 and supervises the surety and RDP claims staff at RLI. Ira oversees all
reported claims and pre-claim activities. He has a bachelor of arts from Roosevelt University,
and a law degree from the Chicago Kent College of Law.
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